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General Info, Ordering & Shipping, Returns & Exchanges, Fabric Information, Wholesale, Payments & Security, Customization & Special Requests.
FAQ
What types of fabrics do you offer?
We offer a wide range of fabrics including cotton, silk, wool, polyester, linen, and more. Our collections are suitable for apparel, home décor, upholstery, and crafting.
Do you offer international shipping?
Yes, we ship worldwide! Please refer to our shipping policy for details on international shipping rates and delivery times.
What are your shipping rates?
Shipping rates vary depending on the location and size of the order. You can view shipping costs at checkout before completing your purchase.
Can I track my order?
Yes, once your order has been shipped, we will send you a tracking number via email.
What is your return policy?
We accept returns on unused, unwashed fabrics within 30 days of purchase. Custom or cut-to-order fabrics are non-returnable. Please review our full return policy [here].
Can I exchange a fabric?
We currently do not offer exchanges. However, you can return the fabric and place a new order.
Do you offer fabric in bulk or wholesale?
Yes, we offer bulk fabric and wholesale pricing. Please contact our wholesale department for more information on minimums and pricing.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. Please see our payment page for additional information.
Is it safe to use my credit card on your website?
Yes, our website uses secure encryption to protect your personal and payment information. We do not store your credit card details.
Can I use a discount code?
Yes, you can apply discount codes at checkout. Please note that only one discount can be applied per order, and some items may be excluded from promotions.